The Ultimate Customer Experience Suite
Zoho CRM Plus is a bundle of business applications designed to offer you the tools that you need to build an end to end business process to manage your customers, make your business more customer-centric and improve customer satisfaction. It provides a shared platform for your sales, marketing, and customer service teams to collaborate and work on customer interactions and gain the data visibility they need across departments to deliver unified customer experiences.
CRM
Zoho CRM helps you manage leads, automate sales, and build stronger customer relationships, all in one place. Engage across email, phone, and social media.
Campaigns
Create, send, and track professional email campaigns that drive engagement. With Zoho Campaigns, automate follow-ups, personalize content, and grow your audience effortlessly.
Social
Through a unified dashboard, you can post, schedule, monitor, and analyse your social media content across platforms like Facebook, LinkedIn, X, Instagram and TikTok.
Desk
Deliver faster, more personalized customer support. Manage tickets, automate workflows, and empower your team to resolve issues across email, chat, phone, and social media.
Projects
Manage tasks, timelines, and teams with ease. Zoho Projects helps you stay on top of your work with intuitive project planning, time tracking, and seamless team collaboration.
SalesIQ
With SalesIQ, you can engage your website visitors in real time, track their behaviour, and convert them into customers. It also gives you powerful live chat, lead scoring, and analytics.
Analytics
Zoho Analytics lets you visualize, analyse, and share data from multiple sources. Turn raw data into actionable insights with powerful dashboards and reports.
Survey
Build surveys, collect responses, and analyse data effortlessly. Zoho Survey makes it easy to get feedback from customers, employees, or any audience, anytime, anywhere.
Features Overview
Get a comprehensive picture of every customer. Access important customer information, from the customer's name, location, and contact number to any sales, marketing, and service communications they've received and responded to. View every detail in one unified interface.
Unify all the channels that customers use to reach your business, such as phone, email, live chat, surveys, and social media. Zoho CRM Plus empowers your team to answer calls while they're looking at customer tickets or pick up live chats while they're scheduling social media content, all without losing context.
Make it easy for your customers to place orders and monitor their account status 24 hours a day. Enable your employees to be more productive. Increase the accuracy of your orders.
Create a single customer view across your organization. Open up new opportunities for growth with greater insight into business performance, better efficiency and productivity, and more effective communications.
Keep projects on schedule and on budget with flexible estimating, tracking, and project billing. Manage resources and track costs to the required level of detail for your projects.
Schedule a Free Consultation
Do you want to give ​Zoho CRM Plus a try?