Zoho CRM Plus is a bundle of business applications designed to offer you the tools that you need to build an end to end business process to manage your customers, make your business more customer centric and improve customer satisfaction. 

Zoho CRM Plus provides a shared platform for your sales, marketing, and customer service teams to collaborate and work on customer interactions and gain the data visibility they need across departments to deliver unified customer experiences.

Unify all the channels that customers use to reach your business, such as phone, email, live chat, surveys, and social media—all in one place. Zoho CRM Plus empowers your team to answer calls while they're looking at customer tickets or pick up live chats while they're scheduling social media content—all without losing context.

Make it easy for your customers to place orders and monitor their account status 24 hours a day. Enable your employees to be more productive. Increase the accuracy of your orders.

Make the right decisions sooner by automating and adding visibility to every phase of your purchasing process. Save time by synchronizing process requisitions, purchase orders, receipts, invoices, and returns.

Create a single customer view across your organization. Open up new opportunities for growth with greater insight into business performance, better efficiency and productivity, and more effective communications.

Keep projects on schedule and on budget with flexible estimating, tracking, and project billing. Manage resources and track costs to the required level of detail for your projects.